SUCCESS STORIES
Successful and tangible transformations
Projects where complexity was real, stakes critical, and results measurable.
Major upgrade from EKIP V6 to E360 deployed across 9 countries. Global steering and expertise for a seamless transition.
Transformation of the delivery model towards an EKIP/Miles CoE pooling skills and steering by results.
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(Retail Sector)
Steering the migration of 150 applications to Azure and implementing DevSecOps practices for a Retail giant.
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(Salesforce)
Deployment of AI agents (Agentforce) to intelligently automate lead qualification and customer service (via 2GEZER).
Stellantis FS
Migration & Upgrade (EKIP V6 ➔ E360)
The Challenge
Carrying out the critical upgrade of EKIP software (V6 ➔ E360) in a complex international environment.
Challenges: Harmonize the core model across multiple legal entities, activate advanced features, and ensure seamless migration without business disruption.
The Scope
- Deployment: 9 Countries.
- Duration: 4 years.
- Context: 4 Languages (FR, EN, ES, IT).
- Multi-stakeholder coordination: Local teams, central IT, software vendor.
- Team: 5 to 10 JYNIOUS experts mobilized across the various phases.
Our intervention
We provided end-to-end management of the project:
- Strategic Steering: Multi-country coordination, facilitation of COPIL and COPROJ committees.
- Technical & Functional Expertise: Scoping, configuration, custom developments.
- Change Management: User support and tailored training.
Results
- Gradual and controlled deployment across the entire scope.
- Increased system stability and security.
- Significant gains in operational efficiency.
CoE
Stellantis FS – Center of Excellence (CoE) EKIP/MILES
The Challenge
Evolving a long-standing technical assistance relationship into an industrialized, clear, and sustainable model. Growing demands around EKIP and MILES had led to a siloed organization, with strong dependency on key individuals.
Our intervention
- Scoping: Business support, workshops, and specifications.
- Build: Steering, configuration, and management of cross-functional multi-country projects.
- Run: Maintenance in Operational Conditions (MCO) and L2/L3 support.
- Best Cost Center (BCC) model: expertise in France, steering in Spain, and production in Tunisia.
Results
- De-siloing: knowledge sharing, ending dependency on a few key individuals.
- Performance: structured organisation, able to absorb workload and accelerate onboarding.
- Partnership: moving from a resource-based to an outcome-driven approach.
Retail
Major Retail Player – Move to Cloud
The Challenge
Driving the technological shift of a major retail player committed to a Cloud-first strategy: Progressively migrate 150 applications to the cloud without disrupting operations, while modernising deployment practices.
Our intervention
- Product management : migration wave planning, roadmap management.
- Architecture & tech : target architecture design, CI/CD pipeline implementation.
- Security & industrialisation : integration of DevSecOps practices.
Results
- Successful modernisation of the application landscape (150 applications).
- Faster Time-to-Market through deployment automation.
- Smooth transformation combining business vision, agile steering, and technical expertise.
Salesforce
SCPI Management Player – Salesforce AI Agent Deployment (via 2GEZER)
The Challenge
Revolutionising customer relations and lead capture for a major SCPI asset manager: reducing processing times, automating prospect qualification, and freeing up high-value sales time.
Our intervention
- Salesforce stack : Sales Cloud, Service Cloud, Data Cloud, and Agentforce.
- Intelligent agents : Agentforce for Employee (internal assistance) + Agentforce for Service (external interactions).
- Automation : automatic creation and routing of qualified leads in the CRM.
Results
- 24/7 responsiveness for clients and partners.
- Optimised generation of qualified leads.
- Significant productivity gains for advisors.
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